Privacy Policy

1. Introduction

Welcome to Contractor Matchup. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to connect with contractors.

2. Information We Collect

2.1 Information You Provide

When you submit a project request, we collect:

• Contact Information: Name, email address, phone number
• Location Information: City, state, postal code, and geographical coordinates
• Project Details: Project type, category, description, budget range, timeline, and specific project requirements
• Communication Preferences: Your preferred method of contact (email, phone, or text)
• Consent Records: Your agreement to our terms and privacy policy, with timestamp

How Our Service Works: This platform is funded by contractors who pay for access to qualified project leads. When you submit a project, contractors you select will receive your information as part of the lead matching service. Your information is never sold to data brokers or used for unrelated marketing purposes.

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and general location
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Referral source

3. How We Use Your Information

We use your information for the following purposes:

• Contractor Matching: To connect you with qualified contractors in your area who match your project needs
• Communication: To send you project-related communications, including confirmation emails and project summaries
• Service Improvement: To improve our matching algorithm and user experience
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service
• Fraud Prevention: To detect and prevent fraudulent activity and abuse of our service

4. Information Sharing and Disclosure

4.1 Contractors You Select

When you submit a project request, your information is shared only with the contractors you explicitly select. We show you exactly which contractors will receive your information before you submit your request. The contractors receive:

• Your name, email address, and phone number (based on your notification preference)
• Your project location (city, state, postal code)
• Complete project details including description, budget, timeline, and specific requirements

4.2 Third-Party Service Providers

We use trusted third-party services to operate our platform:

• Email Service (Resend): To send notifications and confirmations
• AI Service (OpenRouter/Google): To generate relevant project questions
• Database Hosting: To securely store your information

These providers are contractually obligated to protect your information and use it only for providing services to us.

4.3 What We Don't Do

We explicitly do NOT:

• Sell your personal information to third parties
• Share your information with contractors you did not select
• Use your information for unrelated marketing purposes
• Share your information with advertisers

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (HTTPS/TLS)
• Secure database storage with encryption at rest
• Input validation and sanitization to prevent attacks
• Rate limiting to prevent abuse
• Regular security updates and monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Active Projects: We retain your information while your project is active and contractors may contact you
• Completed Projects: After project completion, we retain records for up to 7 years for legal and accounting purposes
• Email Communications: Email records are retained for up to 2 years

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications (though we send very few)
• Data Portability: Request your data in a machine-readable format

To exercise these rights, please contact us at support@contractormatchup.com

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

9. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: